Reviews

We can advertise all we like, but nothing speaks like word-of-mouth and a recommendation from a satisfied client. Here’s what our clients are saying about us:

“Saved Us Over $10,000 in Fees!”

Thank you for saving us over $10,000 a year in our merchant service fees and responding quickly to any issues we may have.

Automotive Dealer, Detroit, MI

“Exceeded Our Expectations”

The Vend system exceeded our expectations. Installation was seamless in all four of our stores. Jeff was professional and truthful during the sale process and truly under promised while over delivering. Austin has been nothing short of amazing on both the installation and service. He is always available for us to call and has fixed any problems we have had in minutes. The Vend system is a great one and the service that is provided is even better.

Matt & Abby Curtis, Frankenmuth Woolen Mill

“Personable Service”

We like the local, personal service and the money you have saved us on our credit card fees!

American Spoon, Petoskey, MI

“Competitive Rates!”

We have merchant service companies call us daily and I always send them your statement, their response to me is stay with Dodson Group because we can not touch those rates!

Craig’s Cruisers, Grand Rapids, MI

“I Only Wish I’d Made The Change Sooner!”

The process of changing form the our old credit card processor to Dodson Payment Solutions was very easy—I shared a couple old statements with Jeff and he showed me a side-by-side comparison of what he could save my business—it was a no-brainer to switch. He was here to make sure everything in our system was set and the change was made—seamless and easy. We didn’t need to change equipment or anything. Next year, we’re slated to save over $25,000 by switching to Dodson. I only wish I’d have made the change sooner!

Joe Guthrie
Owner, Vernales Restaurant
Harbor Springs, MI

“A Seamless Transition to Our New System”

Working with Jeff Dodson and his team has been a pleasure. From the beginning, Jeff helped us with a seamless transition to our new system. The ease of use and cost savings have been great. Most impressive is the continued follow through with customer service and support. We feel we always have a resource to reach out to if we come across a small glitch in our system.

I believe the Dodson Group has emphasized customer service and satisfaction above all else in their business and it shows!

Amy Carbeck
Pond Hill Farm
Harbor Springs Vineyards and Winery

“They Are the Best in the Business!”

I have had the pleasure of working with the Dodson Group for over a decade. More important than their competitive pricing, Jeff and his team consistently deliver the highest level of customer service. We always receive first class products and services from Dodson. We would strongly recommend Jeff and the folks at Dodson Group as they are the best in the business!

Craig Wolff
Egypt Creek Landscaping
Grand Rapids, MI

“I’m Always Happy to Recommend Dodson Payment Solutions”

Jeff and his group saved me a ton of money from day one—and that’s essential for a startup business! I tried other services that never lead to anything but frustration and the banks that call me can’t touch his rates. Instead, working with Jeff has helped me to grow my business. We’re on the road a lot so I depend on the mobility of his systems. I once had a device go bad on my way to the Sturgis Bike Rally, Jeff overnighted a new one and we never missed a beat. I’m always happy to recommend Dodson Payment Solutions. The last recommendation I made to a fellow business owner who runs a bar came back to reward me with free drinks because they were so impressed with Jeff and grateful to me!

Jeff makes it easy to get started, the customer support is great, and the rewards have been awesome.

Paul Verwys
LoadAll InnerBox Loading Systems
Grand Rapids, MI

“They Always Make Us Feel Like A Priority”

We have worked with the Dodson Group for almost 10 years. Jeff and his team have provided us the lowest rates and the highest level of customer service, year after year. They are there to help if a problem arises and always make us feel like a priority.

Becky Weber
Weller Truck Parts
Grand Rapids, MI

“Wouldn’t Think of Using Anyone Else”

Best price, quality, and service in the business! Every time my business has needed Jeff, he has been there no matter when the time arose. I wouldn’t think of using anyone else for my processing.

Larry Maxwell
Owner, L&M Golf
Muskegon, MI

“I Recommend the Dodson Group!”

I switched from a free Point of Sale App for my iPad to the new Clover Station from Jeff. I love the point of sale. It is super convenient and very easy to use. What’s best is that it required a credit card processing switch which has saved me money. Essentially I have saved enough money per month on processing—that it covers the cost of the point of sale. Jeff is very responsive and always follows up. If you want to save money and have the best point of sale system available, I recommend the Dodson Group!

Lloyd Swadling IV
Owner/President, Shot Makers Golf Center, LLC
Petoskey, MI

“They Go Above and Beyond…”

I appreciate the quick responses, support, and advice that Jeff and his team give to our staff. They go above and beyond to make sure our business is running smoothly. Dodson Group understands that seamless credit card processing is essential to a successful business.

Anneke Myers
Balsam Shops Inc, Mackinac Island, MI
B MAY BAGS, Petoskey, MI

“I am so glad that we have Jeff Dodson and his team as a resource”

No one likes having technology fail them but when those moments arise, you want to have reliable and approachable support like what we receive from Jeff Dodson and his team. Our company produces consumer shows and being onsite every second is crucial as we operate a mobile office and there is no delaying an opening of a show. One evening, our mobile card reader became inconsistent and unreliable as a method of payment. It was late on a Friday night when this problem presented itself and within 15 minutes I received confirmation from Jeff that he would be onsite Saturday morning to help us identify the problem. Typically I would never expect to be able to reach someone at this time of day and going into the weekend. It was nice going to bed having the reassurance that I was going to have help first thing in the morning.

Jeff showed up Saturday morning; patiently listened as I explained the situation; and was able to identify that the credit card reader we were using was out of date. He came prepared with a new reader and said it was ours. He provided me with a direct number to him if I needed anything else through the weekend.

Surprises and curveballs can sometimes be one of the worst things to troubleshoot. But knowing that there is someone you can go to and rely on saves half the headache and worrying. I am so glad that we have Jeff Dodson and his team as a resource.

Rachel Pullman, Show Office Manager
ShowSpan, Inc, Grand Rapids, MI

“Jeff always makes us feel…we are the most important and top priority”

We have been with Dodson Group Payment Solutions for over a decade. Jeff was extremely helpful in getting us set up. He walked us through every step and made sure we fully understood everything from the virtual terminal, to the behind the scenes processing, to understanding our bills. They have kept us on top of PCI Compliance and helped us find the best and most cost effective solutions for our multiple transaction situations, virtual terminal, swipe/chip reader, or mobile.

In today’s digital age there are things that need and should be handled with human interaction. From the beginning Jeff and his team have been amazing. They are always available to answer questions, and troubleshoot all our issues…even after normal business hours in a timely manner. Having a person – not a machine – that you can count on to answer when you need it the most is immeasurable. Jeff always makes us feel as though we are the most important and top priority.

Melissa Greko, Office Manager
ShowSpan Inc, Grand Rapids, MI